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By Russell Bellow
Friday, April 20, 2012
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Whindo Pricing – A Detailed Example of the Online Payment and Billing Process

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Whindo Pricing A Detailed Example of the Online Payment and Billing Process Whindo Pricing A Detailed Example of the Online Payment and Billing Process - a blog posting from Whindo - Ticket Whindo To Your Event

First let’s get the obvious questions out of the way. There are:

  • No sign up fees – a credit card is not even required
  • No monthly fees – there are no monthly charges to have an account with Whindo
  • No cancellation charges – cancel anytime, there are no contracts
  • If your event is FREE then Whindo (including all features) is completely FREE

So let’s walk through a sample event to see how payments are collected and how billing will work. In this example, our event will have three different ticket types to demonstrate the different options available to event organizers.

Our first ticket we will call Sample Free Ticket. The is straight forward, when selecting Free Tickets as the Payment Type, no service fees will be applied.

whindo pricing

When creating our second ticket, called Sample Paid Ticket - Fee Added, we going to set the price at $100.00. Notice here we have the option to Add $0.99 service fee on top of ticket price OR Include $0.99 service fee in listed ticket price. For this ticket we will choose to Add the fee.

whindo pricing

Our third ticket type called Sample Paid Ticket - Fee Included has the same settings as our second ticket except here we will choose the Include service fee option.

Now when we look at our ticket summary we see the three different Ticket Types. Note that the Fee Included ticket type is denoted. This effectively means that the event organizer is charging $99.01 for each ticket plus the Whindo fee of $0.99 (totals $100.00).

whindo pricing

Now let’s look at what your event website visitors will see. Of course the Free ticket has no price or fees. The Added is clearly denoted to have a convenience fee applied and the Included ticket appears to have no fee because the event organizer has chosen to include the fee within the ticket price.

whindo pricing

Now the registrant completes the checkout process and is redirected to PayPal. Notice that the entire amount, including Whindo fees are to be deposited directly into the event organizers PayPal account. At this point the organizer has sold three tickets, one free ticket and two paid tickets. As such $1.98 (2 *$0.99) of Whindo fees are in the organizers PayPal account.

You should also be aware that PayPal will take their fees from the deposited funds as a merchant service fee (2.9% + $0.30 per transaction). These are PayPal fees and are not related to Whindo service fees.

whindo pricing

But how does Whindo get paid?

On the first of every month Whindo will send out invoices to all event organizers for all the fees collected in the previous month. In the example above, let’s assume this was the only order for the previous month. In that case, the organizer would receive an invoice via email for $1.98 (2 *$0.99). The organizer would then pay Whindo online by credit card or offline by check.

For more information visit Whindo pricing, email us, or call (800) 495-1830.

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