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AUG
10
FRIDAY
By Russell Bellow
Friday, August 10, 2012
Views: 5763

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Whindo Check-In Utility: Configuring a USB Scanner

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Whindo CheckIn Utility Configuring a USB Scanner Whindo CheckIn Utility Configuring a USB Scanner - a blog posting from Whindo - Ticket Whindo To Your Event

This guide is intended to aide in the configuration of barcode scanners to function with the Whindo Check-In utility. It is a general guideline, and as such for some scanner models you may need to consult the user manual to achieve the desired settings.

For information on compatible scanners see the Whindo Check-In Utility: Barcode Scanner Purchase Guide.

As most scanners are configured to work with Whindo out of the box, let's test your scanner now.

  • Download and print this sample ticket.
  • Plug the USB cable of your scanner into your computer. In most cases you will not need to download any drivers but if you do they should update automatically.
  • Click inside the textbox below. The cursor should now be blinking inside the textbox.
  • Now scan the barcode on the left or the bottom 3 times (not the square QR code).

If the results look like the following then your scanner is configured correctly!

32466da
32466da
32466da

If you do not get the output above you will now need to get out your user guide. A user guide will contain a collection of barcodes that will turn on/off settings within your scanner to reach the desired configuration.

Symbology

Whindo barcodes utilize the Code 128 symbology, which is one of the most common barcode symbologies. If your scan is successfully reading the value 32466da then it is already configured to read Code 128. If not, find and scan the barcode that enables Code 128.

Keystrokes

After each scan Whindo needs to be notified that the scan is complete and to begin validating. To do so the scanner has to simulate the pressing of the Enter key on the keyboard. First scan the barcode that enables keystrokes then scan the barcode for the CR+LF keystroke.

If configured correctly you should be able to repeat the steps above to test your scanners configuration.

You can also test your scanner configuration using the actual check-in utility. First, download these sample tickets. Then visit the check-in utility for this demonstration event.

Posted: 8/10/2012
AUG
10
FRIDAY
By Russell Bellow
Friday, August 10, 2012
Views: 21286

0 Comments

Whindo Check-In Utility: Barcode Scanner Purchase Guide

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Whindo CheckIn Utility Barcode Scanner Purchase Guide Whindo CheckIn Utility Barcode Scanner Purchase Guide - a blog posting from Whindo - Ticket Whindo To Your Event

ticket scanner

There are many scanners on the market and this article will outline the technical requirements of a scanner to be compatible with the Whindo Check-In utility. First, the scanner should be able to read the Code 128 symbology. This is one of the more common barcode types and all scanners on the market should be able to read this type of barcode. Second, the scanner should have a USB cable to connect with a computer. Note: The computer must have internet connectivity during check-in to work with the scanner. And that’s is it.

Our recommendation is the LS2208 Motorola Symbol Bar Code Reader. This scanner when compared to cheaper imitations (although they work as well) tends to outperform in a few key areas. We are not scanner specialist, but these are our observations.

Recognition - LS2208 tends to read the barcodes faster and more consistently. By this I mean when the trigger is pulled it tends to read the barcode almost instantly even with semi-translucent paper tickets. The cheaper versions will read the code, but you sometimes have to manipulate the paper ticket to a certain angle or distance from the scanner.

Ambient Light - Extremely dark (evening event) or extremely bright (outside daytime event) conditions can render the cheaper versions inoperable.

Browse:
LS2208 Scanners on Amazon

Related Articles:
Whindo Check-In Utility: Configuring a USB Scanner
Whindo Check-In Utility: Users Guide and Best Practices

Posted: 8/10/2012
AUG
10
FRIDAY
By Russell Bellow
Friday, August 10, 2012
Views: 7858

0 Comments

Whindo Check-In Utility: Users Guide and Best Practices

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Whindo CheckIn Utility Users Guide and Best Practices Whindo CheckIn Utility Users Guide and Best Practices - a blog posting from Whindo - Ticket Whindo To Your Event

check-in utility

Offline - Manual Check-Ins

For manual check-ins you will need to either download your registrant list. You can work directly in the spreadsheet or print and distribute the registrant list. To download a registrant list My Events > select event > Settings > Registrants > Download. From this screen you can choose which fields you would like to include in your list.

Online – Manual Check-Ins

The Check-In utility can be located under the Reports tab of the event editor. To manually check in a guest you can enter their name or ticket number on the printed ticket into the Search box. This will automatically filter results. Once the guest has been found click the checkbox on the right to indicate the guest has arrived. Reset the Search box and enter the name of the next guest.

Online – Scannable Check-Ins

Using the same Check-In utility you can extend the functionality by using a USB scanner. Once the scanner is configured (See Configuring your Scanner) you will need to click the mouse on the text in the upper right hand corner. You are now ready to start checking guests in. After each scan you will see the result of the scan.

For larger events or for events where guests will arrive at approximately time, it is strongly recommended to invest in one or more barcode scanners. For more information on which scanners are compatible with Whindo visit: Whindo: Barcode Scanner Purchase Guide. Each printed ticket contains a unique barcode that when scanned will validate that the ticket 1) is valid for this event 2) is valid for this date (recurring events) 3) has not been previously scanned for entry.

Note: Obviously tickets can be photocopied. Using either of the “Online” check-in methods will prevent duplicated tickets from being accepted. This is especially important when your event has multiple points of entry. A timestamp will be instantly logged once a ticket has been used and any subsequent attempts at entry will result in a notification to the check-in attendant.

If you are choosing one of the “Online” check-in methods, it is recommended that you print a hard-copy list of registrants just in case your internet connectivity is disrupted or a scanner fails to function properly.

Recommended: If you are not the one checking guests into your event it is best to grant access to your event’s check-in utility without giving them the credentials to your Whindo account. You will find access links to your Registrant’s download and Check-In utility at the bottom of their respective pages.

You can also test your scanner configuration using the actual check-in utility. First, download these sample tickets. Then visit the check-in utility for this demonstration event.

Related Articles:
Whindo Check-In Utility: Configuring a USB Scanner
Whindo Check-In Utility: Barcode Scanner Purchase Guide

Posted: 8/10/2012
AUG
09
THURSDAY
By Russell Bellow
Thursday, August 09, 2012
Views: 5499

0 Comments

Limiting Ticket Sales to Venue Capacity

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Limiting Ticket Sales to Venue Capacity Limiting Ticket Sales to Venue Capacity - a blog posting from Whindo - Ticket Whindo To Your Event

limit event capacity

The Max Capacity is an optional setting that can be used to control the total number of tickets sold to an event. For events that only have a single ticket type, the number of tickets sold can be controlled by setting the quantity of tickets available. If you have multiple ticket types it may be necessary to set the total number of tickets available so as not to exceed the events venue.

To set the Max Capacity for your event: 1) Select your event from My Events to launch the event editor 2) Select the Settings tab 3) Under General Settings enter the Max Capacity.

Leave the Max Capacity field blank for to control the number of tickets sold based on the quantity of each ticket type.

Posted: 8/9/2012
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